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Which Metric / KPI to measure? Suggestions: by industry - by function - by role

If you are looking for suggestions as to what Metrics / KPIs you could measure, this Google Worksheet may help. It shows a list of generic list of measures by industry, by function, and by role.  Suggested numbers are indicated by an "X"

Please note - you do not have to measure any of these numbers - they are just a generic library of suggestions only.  Two companies in the same industry may focus on and measure very different Metrics. You must choose the numbers that are unique to your business model.

To learn our best practice metrics, we recommend that you take our Metrics that Matter training course so that you can discuss and agree as a team what the right measures are for your organization.

Stephen Lynch

Head of Strategy and Consulting

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